You can download the latest Reolink APP/ Client here. Please check if the version of your Reolink APP/ Client is the latest one: How to Find out the Version of Reolink App and Reolink Client Software Refer to How to Upgrade the Firmware for Reolink ProductsĬause 2: The Version of the Reolink APP/ Client Does Not Support Playback with Fast Forward. For several weeks, the playback of videos from one of my two cameras, both recorded on my NVR, isn't working anymore. If you cannot playback the NVR recordings with fast forward on the Client, please upgrade the NVR to the latest firmware. here is my REOLINK configuration: 1x NVR REOLINK RLN8-410 1x Camera REOLINK DUO 2 WIFI 1x Camera REOLINK DUO WIFI Acquisition and installation in November 2022 I have a problem that I cannot solve with my installation. Please notice that the battery-powered cameras cannot fast-forward function, and it only support support the 0.25X, 0.5X and 1X playback speed. If there is no option for fast forward or rewind on the playback page, please follow these steps to have a check.Ĭause 1: The Firmware of the Camera/ NVR Does Not Support Playback with Fast Forward. Please go to Device settings > System > Maintenance page, then you will find the Restore button at the bottom. You can play recordings with fast forward in this way How to Playback Recordings with Speed Up or Slow Down This leads me to believe it is an issue with the NVR but I can't figure out what or why.Applies to: All Reolink cameras that have an SD card slot and Reolink NVRs (battery-powered cameras are excluded) An NVR reboot does not fix the issue, but turning off a couple of the cameras does. When I Stream the cameras from the NVR On "Fluent" or "Balanced" usually works ok however once on "3840*2160" or "5MP" (for the lower quality cams) the issues start. This is unacceptable performance as it should be 24/7 continuous, uninterrupted recording as advertised. The issue is also when trying to play back clips in high format. If the clear stream failed on either phone App or. This also affects the recordings as I have went back and tried to view recordings and some skip time. If clear stream can work via Client, please disable hardware decoding on Android App and check it again. Streams stop, time stops ticking, feed goes green. Even after disconnecting the Reolink Client device, the streams appear degraded by watching the NVR directly (HDMI) for an extended duration of time. The bitrate shown in the Reolink Client will change from about 8192 down into the 2000s and sometimes to 0 during a complete freeze of the stream. However the issues start when streaming any camera feed from the NVR. (2) E1 ZOOM IPC_515SD6 V3.0.0.716_21112408Īdding each individual camera to to Reolink APP the streams are fine even in max. ġ - RLN16-410 16 Port 4K NVR Connected to Unifi POE switchĭevice models with firmware listed below:Īll latest versions of (Reolink Client Windows 10, Android, iOS) and Camera and NVR firmware as of today 1/1/22 Having same issues as described in this thread. For Reolink customers who have: any technical issues while using our products or services any payment or delivery problems while placing your orders any feature suggestions any other concerns Contact Support for Help For Reolink customers who request a warranty, return or exchange: Reolink wants you to be thrilled with our products.
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